Transparent pricing — no surprise line items
Per-provider, per-month. No setup fees. No annual contract required to start. Enterprise EHR pricing has historically been opaque — we've chosen not to follow that model.
Starter
For independent post-acute practices with 1–3 providers. Core EHR with specialty templates, DEA-compliant e-prescribing, and AI-assisted note drafting.
- Core EHR with post-acute templates
- E-prescribing (all substance classes)
- AI-assisted note drafting
- Standard support (business hours)
- HIPAA-aligned data handling
- MIPS reporting
- Care coordination module
Professional
Full platform for growing practices. Adds automated MIPS quality measure capture, care coordination with referral tracking, and an onboarding specialist for migration and setup.
- Everything in Starter
- MIPS quality reporting (automated)
- Care coordination & referral tracking
- Shared care plans & secure messaging
- Priority support (extended hours)
- Onboarding specialist
- Multi-location support
Enterprise
For organizations with 10+ providers, multiple locations, or custom HL7 FHIR integration requirements. Dedicated account team, custom SLA, and volume-based pricing.
- Everything in Professional
- Multi-site deployment
- Custom integrations (HL7 FHIR)
- API access
- Dedicated SLA & account team
- Custom data retention policies
- Volume pricing
Pricing questions answered
No annual contract is required. Starter and Professional plans run month-to-month. Enterprise agreements include a minimum term negotiated as part of the contract — typically 12 or 24 months with optional renewal. You can cancel a monthly plan with 30 days notice.
DocNow provides a standard data migration service for practices switching from another EHR. We support imports from most major post-acute EHR formats via CCD/CCDA export. Professional and Enterprise customers receive dedicated onboarding support for migration. Starter customers can request migration assistance at an hourly rate.
DocNow is designed with HIPAA Privacy Rule and Security Rule controls built into the platform architecture. We are not HIPAA certified — no such official certification program exists — but we execute a Business Associate Agreement (BAA) with every customer and maintain documented security controls. See our Security page for details.
All plans include access to DocNow's self-service onboarding documentation and video library. Professional plans include a dedicated onboarding call with a clinical success specialist. Enterprise customers receive an assigned onboarding project manager and up to 8 hours of live setup and training sessions.
Volume discounts are available for practices with 10+ providers or operating across multiple locations. These are handled through an Enterprise agreement. Contact our team to discuss volume pricing for your organization.
Multi-site or larger organization?
Organizations operating across multiple SNF, rehabilitation, or home health locations have different integration and data governance needs. Enterprise agreements include custom HL7 FHIR integration, volume pricing, dedicated SLA, and an assigned account team. Let's talk about what your deployment actually looks like.
Contact Sales